Welcome to Your My Star.

We introduce trusted, reliable professionals for housecleaning services.

Can’t speak Japanese? No problem! We will support you in English.

HOW IT WORKS

Fill out the Form

With your details and requirements, we match you with an appropriate professional.If you approve of the professional, a reservation is made for you.

Hire the Professional

The professional visits your home, and provides the requested services.

Payment may be made to the professional in cash or through us via credit card.

Leave Feedback

We love feedback!

After receiving your services, you may leave feedback, which will be posted publicly on our website.If you give us your feedback, the services you received will be backed by a guarantee against damage or loss up to ¥50,000.

Form

Sur Name

Required

First Name

Required

Email Address

Required

Phone Number

Required

Prefecture

Required

City

Required

Detail

Required

Budget

Date

Brand/Model Number/Number of Units

FAQ

Q. What extra charges could there be?

Professionals may request you to pay for parking.

Q. Do I have to prepare for the cleaning day?

No, you don't really have to prepare at all. However, the Professional will need easy access to the area and a nearby water source.

Q. How can I make a cancellation?

If you’d like to make a cancellation, please contact us by either phone or email. PLEASE NOTE: a cancellation fee may be required under certain circumstances.

Q. Can I look for the professionals and make resevation by myself?

Yes. However, our website is currently only in Japanese. Thank you for your patience and understanding.Click here to check our website!

Please feel free to contact us

03-5787-8700

Monday ~ Saturday 9:00~17:00